Joying Technology Co., Ltd

The screen suddenly went blank while using. The system still seems to be working but just no screen or lights. What has happened?

Thanks.

Hi.
You must ship the unit to the Joying Service.
"Black screen" is a known problem.

(05-04-2019, 04:31 AM)wippersnapper Wrote: [ -> ]The screen suddenly went blank while using. The system still seems to be working but just no screen or lights. What has happened?

Thanks.

please send your problems and your order number to our email support@joyingauto.com
Please also take a small problems video which you described in your words.

Buenas noches:

El estereo, luego de funcionar normalmente durante un rato, la pantalla se pone en negro, pese a que el equipo sigue funcionando con normalidad.
La imagen se corta de forma intermitente.
Mi auto es un VW Polo 2017

(06-05-2019, 02:50 AM)fermayan Wrote: [ -> ]Buenas noches:

El estereo, luego de funcionar normalmente durante un rato, la pantalla se pone en negro, pese a que el equipo sigue funcionando con normalidad.
La imagen se corta de forma intermitente.
Mi auto es un VW Polo 2017

Could you please kindly send your order number and your problems video to hereupport@joyingauto.com.
So that we can know more clearly and help you?