Joying Technology Co., Ltd

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Hi friends.

Hi. I bought Joying JY-VO131N4GS 9"Intel 4GB+64GB Android 8.1 Car Radio Stereo Head Unit a few weeks ago.

From Aliexpress Store. Joying Official Store. Store No:1463369 And order number; 3001138357934566.

I went to montage today. Main unit connected, switched on smoothly.Functions are working. It sounds. However, when I want to upgrade volume, the sound does not increase. The volume remains constant. The volume is the same when I turn down the volume. Only at level 0 the sound is muted completely. Riefly, the volume level cannot be adjusted. On the controller and the main unit. Does this have a setting or fine point? We could not find.

Volume is not controlled. The level is increasing (for example;13-14-15-16-17) but the loudness, ie the resulting sound is the same.My car is the Volkswagen Beetle 2013 model. Audison Amplifier and component speakers available.

There is a problem with the unit or the software. Please help me immediately.

I added, please look photo;

https://ibb.co/zr35mZM
https://ibb.co/dD9bj39
(12-25-2019, 09:02 PM)cudam Wrote: [ -> ]Hi friends.

Hi. I bought Joying JY-VO131N4GS  9"Intel 4GB+64GB Android 8.1 Car Radio Stereo Head Unit a few weeks ago.

From Aliexpress Store. Joying Official Store. Store No:1463369 And order number; 3001138357934566.

I went to montage today. Main unit connected, switched on smoothly.Functions are working. It sounds. However, when I want to upgrade volume, the sound does not increase. The volume remains constant. The volume is the same when I turn down the volume. Only at level 0 the sound is muted completely. Riefly, the volume level cannot be adjusted. On the controller and the main unit. Does this have a setting or fine point? We could not find.

Volume is not controlled. The level is increasing (for example;13-14-15-16-17) but the loudness, ie the resulting sound is the same.My car is the Volkswagen Beetle 2013 model. Audison Amplifier and component speakers available.

There is a problem with the unit or the software. Please help me immediately.

I added, please look photo;

https://ibb.co/zr35mZM
https://ibb.co/dD9bj39

Our aliexpress colleague will contact and help you. please do not worry.