Google assistant no more voice

jeromebg · 09-09-2019, 01:04 PM

Hi, just installed latest firmware (9853i 1024X600 800X480 1280X720 2019.8.14) and Google assistant voice is gone again (like with an old firmware...)
Just previous one was working fine.
How to get Google assistant voice back ?

***admin*** · 09-11-2019, 08:41 AM

(09-09-2019, 01:04 PM)jeromebg Wrote: Hi, just installed latest firmware (9853i 1024X600 800X480 1280X720 2019.8.14) and Google assistant voice is gone again (like with an old firmware...)
Just previous one was working fine.
How to get Google assistant voice back ?

You need to activate again the Google assistant.
Please check this video:https://www.youtube.com/watch?v=5Pe_G6mHJZI

thierry34 · 09-11-2019, 10:25 AM

(09-11-2019, 08:41 AM)admin Wrote:
(09-09-2019, 01:04 PM)jeromebg Wrote: Hi, just installed latest firmware (9853i 1024X600 800X480 1280X720 2019.8.14) and Google assistant voice is gone again (like with an old firmware...)
Just previous one was working fine.
How to get Google assistant voice back ?

You need to activate again the Google assistant.
Please check this video:https://www.youtube.com/watch?v=5Pe_G6mHJZI

the link is not good !!

jeromebg · 09-12-2019, 01:44 PM

Followed the procedure but it doesn't change anything, still can't hear google assistant ?

***admin*** · 09-16-2019, 07:56 AM

(09-12-2019, 01:44 PM)jeromebg Wrote: Followed the procedure but it doesn't change anything, still can't hear google assistant ?

Maybe you can try to delete and reinstall the Google assistant.

jeromebg · 09-20-2019, 07:40 PM

(09-16-2019, 07:56 AM)admin Wrote:
(09-12-2019, 01:44 PM)jeromebg Wrote: Followed the procedure but it doesn't change anything, still can't hear google assistant ?

Maybe you can try to delete and reinstall the Google assistant.

Ok, so I removed and reinstalled the assistant app.
When I say Ok Google and ask something, google assistant understands and replies but without sound.
Now if I press the microphone to talk instead of saying ok google, then google assistant replies and I can hear him (her...).
So what is the problem and how to solve it ?

***admin*** · 09-23-2019, 07:55 AM

(09-20-2019, 07:40 PM)jeromebg Wrote:
(09-16-2019, 07:56 AM)admin Wrote:
(09-12-2019, 01:44 PM)jeromebg Wrote: Followed the procedure but it doesn't change anything, still can't hear google assistant ?

Maybe you can try to delete and reinstall the Google assistant.
Ok, so I removed and reinstalled the assistant app.
When I say Ok Google and ask something, google assistant understands and replies but without sound.
Now if I press the microphone to talk instead of saying ok google, then google assistant replies and I can hear him (her...).
So what is the problem and how to solve it ?

May I know your current system?
Could you please send us your screenshot of "about device" on your head unit? we need to check.