JY-VO130N4G want to delete all contacts from phone

[KIZS]

JY-VO130N4G always want to delete all contacts from phone.
Why?

I have last (2019.06.21) firmware, but every firmware want to do this.

[admin]

(07-24-2019, 08:49 AM)KIZS Wrote:  JY-VO130N4G always want to delete all contacts from phone.
Why?

I have last (2019.06.21) firmware, but every firmware want to do this.

Do you mean that your Google contacts will be deleted?

[KIZS]

(07-26-2019, 06:14 AM)admin Wrote:  Do you mean that your Google contacts will be deleted?

Yes.

   

[KIZS]

(07-26-2019, 07:02 AM)KIZS Wrote:  

(07-26-2019, 06:14 AM)admin Wrote:  Do you mean that your Google contacts will be deleted?

Yes.

Any news on this?

[admin]

(08-02-2019, 06:22 PM)KIZS Wrote:  

(07-26-2019, 07:02 AM)KIZS Wrote:  

(07-26-2019, 06:14 AM)admin Wrote:  Do you mean that your Google contacts will be deleted?

Yes.

Any news on this?

You need to disable the google account sync with your phone google.

[zephyrc4]

I installed Google contacts on my joying. Fixed It also
And is usefull to have the contacts on my tomtom

[KIZS]

(08-05-2019, 04:06 PM)zephyrc4 Wrote:  I installed Google contacts on my joying. Fixed It also
And is usefull to have the contacts on my tomtom

I installed Google contacts too, but it's not solved my problem.

[Rigattoni]

(08-05-2019, 06:35 AM)admin Wrote:  You need to disable the google account sync with your phone google.

This is NO solution. This workaround is nothing else than nonsense.
The synchronization with google contacts is a somehow really usable feature to keep the contacts between unit and phone up to date.
If it´s really your expectation to disable the sync then you (Joying) has not understood anything.... sorry to say, but it´s really strange that Joying is not able to fix this issue since years.

[admin]

(08-19-2019, 07:19 PM)Rigattoni Wrote:  

(08-05-2019, 06:35 AM)admin Wrote:  You need to disable the google account sync with your phone google.

This is NO solution. This workaround is nothing else than nonsense.
The synchronization with google contacts is a somehow really usable feature to keep the contacts between unit and phone up to date.
If it´s really your expectation to disable the sync then you (Joying) has not understood anything.... sorry to say, but it´s really strange that Joying is not able to fix this issue since years.

Sorry, you need to close the "sync with Google contacts. and need to manually download the contacts.
Please check the following processes:
1. Go to joying settings
2. Go to user/account
3. Click on your account name (email) and then click on "Account sync" just below account name, this will open a new menu.
4. There you can disable contacts sync option
5. After connected the "Bluetooth", please go "Contacts" of "Bluetooth" App to download the phone contacts.

[Rigattoni]

(08-22-2019, 05:54 AM)admin Wrote:  

(08-19-2019, 07:19 PM)Rigattoni Wrote:  

(08-05-2019, 06:35 AM)admin Wrote:  You need to disable the google account sync with your phone google.

This is NO solution. This workaround is nothing else than nonsense.
The synchronization with google contacts is a somehow really usable feature to keep the contacts between unit and phone up to date.
If it´s really your expectation to disable the sync then you (Joying) has not understood anything.... sorry to say, but it´s really strange that Joying is not able to fix this issue since years.

Sorry, you need to close the "sync with Google contacts. and need to manually download the contacts.
Please check the following processes:
1. Go to joying settings
2. Go to user/account
3. Click on your account name (email) and then click on "Account sync" just below account name, this will open a new menu.
4. There you can disable contacts sync option
5. After connected the "Bluetooth", please go "Contacts" of "Bluetooth" App to download the phone contacts.

You did not get it I think.
I have some different Android head units from different seller and this issue is not on all other units.

Joying is the only company who is not able to use Google Contacts as expected.
Regular synchronization between phone and radio is mandatory to get new contacts or changes in the contacts synced.
So why you don´t just fix the app?