Country: Norway
My car: Citroen C5 MK I - 2003
Radio: JY-UQS04N4G-B
just got my head unit (JY-UQS04N4G-B) everything is working fine except for android auto. I connect my phone to the OTG USB port with the supplied USB cable but nothing happens, when I go into carlink it is just stuck loading. I have a Dab+ adapter attached to the second usb port.
Android auto is updated on both devices. the phone is a Xiaomi MI 9T PRO running android 10
Country: Norway
My car: Citroen C5 MK I - 2003
Radio: JY-UQS04N4G-B
seems like i am not the only one with this issue, is this something that can be resolved with a firmware update?
Country: Belgium
My car: Ducato Camper
Radio: JY-UQS11N4G
Kristian
today I noticed that there's a new firmware version for some models (JY-UQD11N4G I own) has version 2021-4-6
I have currently the version 2021-1-19 installed on my 11.6" head unit with similar AA (Android Auto) connection issue's also using the Joying DAB+ dongle on the second USB port
I'm satisfied with the DAB+ quality but a little disappointed in how the Joying support always reacts; I'm mostly asked to send a video of the issue's even if I fully document the issue in the email with attached pictures of the screens etc... Apparently the european support (sorry but Candy is not technical at all) is just acting as a mailbox to China... I have over 40 mails going back and forth related to several issue's I encountered... for none of them they came up with a working solution...
As the unit is installed in my mobilhome, which is parked at a remote location about 40 minutes driving from where I live, I will upgrade my head unit to the most recent version (2021-4-6) tomorrow, disconnect the DAB+ usb dongle and connect my Samsung Galaxy A12 to the OTG port using my original USB-C cable and test if AA in combination with CarLink works... (cross fingers and hope it"s finally working...)
If AA works fine in combination with my phone, I'll try the same but with the DAB+ dongle connected and see what happens...
I'll report back to you here in the forum about my finding...
regards
Jan
Country: Norway
My car: Citroen C5 MK I - 2003
Radio: JY-UQS04N4G-B
So I contacted support and they basically just told me that it's supposed to be like this.. apparently, you can't use both USB ports at the same time..
quite ridiculous if you ask me...
so when using android auto I can't use the radio (DAB+)
i payed for the android 10 version for the android auto function but this is just useless to me now...
Country: Sweden
My car: Bürstner camper
Radio: JY-UQD11N4G
I think the issue here is the limitations of android auto. Since it only uses your phone, all apps on the head unit will be bypassed.
I've not tried, but maybe you can use split screen and have car link on one half and dab-app on the other?
Generally there are many issues and glitches with the software atm.